Our Apps

Custom-built digital tools designed to support Ishida equipment maintenance, issue tracking, and parts management.

Ishida Weigher Issue Logger

CCW Issues

A comprehensive issue tracking system built for Ishida combination weighers. Log, track, and resolve issues across production lines with detailed per-head diagnostics, service reporting, and real-time cloud sync.

Key Features

Visual factory layout builder to map your production floor

Dashboard view of all offline heads and active issues by line

Per-head issue tracking: chute, load cell, hopper, stepper motor, and more

PDF report generation with issue summaries and status

Shareable links for service visits with access control

Offline-first architecture — works without internet and syncs when connected

CCW Customer Viewer

Real-Time Equipment Status Portal

A read-only portal shared with customers so they can see their equipment status from each service visit. View lines, offline heads, past issue history, and a factory-floor layout — all updated during service visits.

Click a view to see it in action:

jtihv.netlify.app

Home View

Home View page details the total lines, heads, offline heads, and lines with issues. It is also where you can switch between visits by clicking inside the Visit section. Top right where it says Service Report will show you that report for this visit. Each line you can click on for a more detailed description.

Switch between past visits to compare status over time

Shared via secure link — no login required for customers

Print or download PDF reports directly from the viewer

JTI Interactive Parts Manual

Parts Viewer

An interactive parts diagram viewer that lets customers browse Ishida equipment diagrams, identify parts by clicking on hotspots, and build parts orders with PDF export — all from a web browser.

Click a view to see it in action:

jti-parts-viewer.netlify.app

Home Screen

Home Screen shows you whichever diagram you want to view. If you have multiple models you can click where it says All Folders to view them separately or together. You can easily switch between diagrams by either clicking in the diagram section on the left hand side of the page or toggle between them with the Previous and Next buttons.

Search across all diagrams to find specific parts quickly

Rotate and flip diagrams for different viewing angles

Shareable links with token-based security for customer access

Interested in These Tools?

Contact JTI to learn how these apps can help streamline your equipment maintenance and parts management.

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